PRIVACY AND SECURITY POLICY
All services provided in our store belong to and are operated by our company Robin Yayla Tasarım Hizmetleri registered at Himaye-i Etfal Sokak, Kredi Han, No:8/c, Fatih/İstanbul.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is collected, and how and in what manner this data is protected.
By filling out various forms and surveys on our membership or store, a number of personal information about the members themselves (such as name-surname, company information, telephone, address, or e-mail addresses) is collected by our store due to the nature of the business.
In some periods, our company may send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choices regarding whether or not to receive such information while becoming a member, and afterwards, after logging in, they can change this choice from the account information section or make a notification via the link in the information message they receive.
During the approval process carried out through our store or by e-mail, the personal information electronically transmitted to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the 'User Agreement' we made with our members.
In order to identify problems related to the system and to rapidly resolve any problems or disputes that may arise regarding the service provided, our company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.
Our company may also use the requested information for direct marketing purposes by itself or the people it collaborates with, outside the purposes and scope determined by the Membership Agreement. Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made over our store; can be used by our company and the people it collaborates with for various statistical evaluations, database creation, and market research without disclosing the identity of our members, even outside the purposes and scope determined by the 'Membership Agreement'.
Our company commits to keeping confidential information strictly private and confidential, considering this a confidentiality obligation, and taking all necessary measures and showing due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or its unauthorized use or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in our system in any way.
When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of them is a key or lock icon located on the bottom line of your browser. This indicates that you are on a secure internet page and all your information is protected by encryption. This information is only used depending on the sales transactions process and in the direction of the instructions you give. Information related to the credit card used during shopping is encrypted with 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and delivered to the relevant bank for questioning. If the usability of the card is approved, shopping continues. Since no information related to the card can be viewed and recorded by us, third parties are prevented from capturing this information under any circumstances.
The reliability of the payment/invoice/delivery address information of orders placed online with a credit card is audited by our company against Credit Card Fraud. Therefore, for the orders of customers ordering from our shopping site for the first time to reach the supply and delivery stage, it is first necessary to confirm the accuracy of their financial and address/telephone information. For the control of this information, if necessary, the credit card holder customer or the relevant bank is contacted.
Only you can access and change all the information you provided while becoming a member. If you keep your member login information secure, it is not possible for others to access and change information about you. For this purpose, during membership transactions, we act within the 128-bit SSL security area. This system is an international encryption standard that is impossible to break.
Internet shopping sites that have an information line or customer service service and where open address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get more reliable information about the reliability of the company providing online shopping services.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed via these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement relate only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our company may disclose the information belonging to users to third parties outside the provisions of this 'Privacy Policy'. These situations are limited in number;
1. To comply with the obligations brought by the rules of law issued by the competent legal authority and in force, such as Law, Decree Law, Regulation, etc.;
2. In order to fulfill the requirements of the 'Membership Agreement' and other agreements concluded by our store with users and to put them into practice;
3. Requesting information about users for the purpose of carrying out an investigation and prosecution duly carried out by the competent administrative and judicial authority;
4. Cases where it is necessary to provide information to protect the rights or security of users.
E-MAIL SECURITY
Never write your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be seen by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.
For all your questions and suggestions regarding our privacy policy, you can send an e-mail to the [email protected] address. You can reach our company from the contact information below.
Company Title : Robin Yayla Tasarım Hizmetleri
Address : Himaye-i Etfal Sokak, Kredi Han, No:8/c, Fatih/İstanbul
Tel : 05365938120